Privacy Policy
Last updated: December 27, 2024
1. Introduction
Welcome to HairTry ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
2. Information We Collect
2.1 Photos and Images
When you use HairTry, you may upload or capture photos of yourself. These images are:
- Used to generate AI-powered hairstyle transformations
- Stored securely on our cloud servers
- Associated with your account for your personal use
- Never shared with third parties without your explicit consent
2.2 Account Information
When you create an account, we collect:
- Email address
- Authentication credentials (handled securely by our authentication provider)
- Gender preference (optional, used to personalize hairstyle recommendations)
2.3 Usage Data
We automatically collect information about how you use the Service, including hairstyles viewed, transformations generated, and app interactions. This helps us improve our service and provide better recommendations.
2.4 Purchase Information
If you make in-app purchases, payment processing is handled by Apple App Store or Google Play Store. We receive transaction confirmations but do not have access to your payment card details.
3. How We Use Your Information
We use the information we collect to:
- Provide AI-powered hairstyle transformation services
- Maintain and improve our Service
- Process your transactions and manage your credit balance
- Send you service-related communications
- Respond to your inquiries and provide customer support
- Detect and prevent fraud or abuse
4. AI Processing
Your photos are processed using advanced AI technology to generate hairstyle transformations. This processing occurs on secure servers. We do not use your photos to train AI models or for any purpose other than providing the Service to you.
5. Data Storage and Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit using TLS/SSL
- Photos and personal data are stored on secure cloud infrastructure
- Access to user data is restricted to authorized personnel only
- We regularly review and update our security practices
6. Data Retention
We retain your photos and generated images for as long as your account is active. You can delete individual photos or your entire account at any time. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.
7. Third-Party Services
We use the following third-party services:
- Clerk - Authentication and identity management
- RevenueCat - In-app purchase processing
- Cloudflare - Content delivery and image storage
- FAL.ai - AI image processing
These services have their own privacy policies governing their use of your data.
8. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your photos and account
- Export your data
- Opt out of non-essential communications
To exercise these rights, contact us at support@hairtry.dev.
9. Children's Privacy
HairTry is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy in the app and updating the "Last updated" date. Your continued use of the Service after changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions about this privacy policy or our practices, please contact us at:
Email: support@hairtry.dev